Dear users:
If you have any problems when using Dingtone, Please send an issue report via Dingtone App (open Dingtone -> Help & About Us -> Feedback or Report an Issue), which is the fastest way to have a problem solved.
If you have not installed Dingtone yet, you can submit your feedback here.

Report an lssue

Please fill all fields as accurately as possible to make us quickly understand the issue you had with Dingtone.We may contact you by email if further information is needed. However,please understand that we may not be able to answer every issue that our users report.
  • Your Name:
  • Email Address:
  • Device Type: (Select the device you are using)
  • Type of Issue: (Select the issue that matches closest what you're experiencing)
  • Description:
  • (Please describe the problem as clearly as possible)

Suggest an Idea

Please fill all fields as accurately as possible to make us quickly understand the issue you had with Dingtone.We may contact you by email if further information is needed. However,please understand that we may not be able to answer every issue that our users report.
  • Your Idea:
  • Please describe your idea:
Important Information
Dear users:
If you have any problems when using Dingtone, Please send an issue report via Dingtone App (open Dingtone -> Help & About Us -> Feedback or Report an Issue), which is the fastest way to have a problem solved. For business cooperation, please contact us via info@dingtone.me
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  • Android

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Important Information
If you have already downloaded Dingtone to your device and you can still open it, please open the app, enter “More”->”Feedback or Report an Issue”, and describe what is happening.

This will send us useful diagnostic information that we can use to quickly remedy any problems you may be having.
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