FAQ

What should I do if I didn't receive Dingtone credits after completing an offer?

Sponsored offers are hosted by our sponsors and it lets users win huge credits through just a couple of minutes. If you didn't receive credits for completing an offer, please contact the sponsor for further details. Here’s how:


Step#1. Open your Dingtone app.


Step#2. Tap "Connect" at the bottom of the interface.


Step#3. Enter "Get Free Credits" page.


Step#4. Tap “Complete an Offer”.


Step#5. Tap the menu icon at the left upper corner of this page.


Step#6. Enter “FAQ” to a Tapjoy website where you’re suggested to submit your issue to get back your credits. Usually the sponsor will response you within 24 hours.